Gmail / Google Workspace
Connect each product’s support address by OAuth. BrainDesk ingests every thread into the unified inbox and sends approved replies back from the same address, so the customer never sees a new sender.
BrainDesk sits on top of your existing stack rather than replacing it. Connect a product once and its mail, billing, identity, and issue tracking arrive with it.
Connect each product’s support address by OAuth. BrainDesk ingests every thread into the unified inbox and sends approved replies back from the same address, so the customer never sees a new sender.
Payment, subscription, and refund history per customer across every Stripe account you run — pulled live into the profile panel so reviewers and refund decisions are grounded in real billing data.
Read-only connections to each product’s own database resolve customer identity, entitlements, and activity signals. Credentials are encrypted; if one database is unreachable, the rest of the platform keeps running.
The model behind the multi-agent pipeline: language detection, categorisation, retrieval-grounded drafting, confidence scoring, and uncertainty flagging.
Daily portfolio summaries and real-time alerts — SLA breaches, refund spikes, a product going quiet — delivered to the channels your team already watches.
Turn a bug report into a Jira issue without leaving the thread, with the ticket, product, and customer context attached and linked back for follow-up.
Transactional email for platform notifications: invitations, alerts, and the daily summaries leadership reads instead of logging in.
Confirm which integrations are live versus on the roadmap for your own deployment before publishing this page.